Preventative Maintenance Service/PQA

Print Quality Assurance Program - What we do for you

When you call the Grant Saint John Service Desk after your laser printer shows the "Low Toner" signal or when you experience other laser printer problems, you can expect a member of our highly trained professional Service Technician team within four (4) business hours. Our professional staff member will service your machine by:
		Removing the old laser toner cartridge
		Vacuuming excess toner from the bed of the machine
		Inspecting and replacing felt wands, if needed
		Cleaning and inspecting fuser roller, corona roller assembly, scanner mirror and pick up rollers
		Installing the new laser toner cartridge
		Performing a print test at the end of each service call to ensure your satisfaction with the print quality of your machine
Routine maintenance cleaning and maintenance assures that you get the most from your printer warranty. It extends the life of your printers by 33 - 50%, thus reducing your capital expenditures for printer replacements. You should experience an average reduction of 20% in cartridge usage. If for any reason you are not satisfied with the quality of the print or the performance of your laser printer, please call the Grant Saint John Service Desk. A technician will be dispatched to your site immediately. All Grant Saint John products and service are 100% Satisfaction Guaranteed. Click on Back.