Grant Saint John - Industry News

Grant Saint John: Your Technology Management Professional


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December 2, 2008

What's New at GSJ?

View Reports and Open Service Calls Online

Our clients may now view Grant Saint John Service reports online quickly and conveniently - both open service calls and service call history. Also, you can open service calls online. All from our website, www.gsj.com!

Call Grant Saint John at 800.833.1255. We will create your login account for your usename and password.

PC and Networking Services

Don't forget -- whether you need a company to augment your existing staff, OR need a complete turnkey program for your IT environment, Grant Saint John is now your vendor of choice.

From PC repair to the configuration and implementation of a company network, we can help! Choose our low hourly fee, billable in quarter hour increments, purchase a discounted block of hours, or ask us to quote special projects. Call 800-833-1255 today for more information.

800-833-1255

GSJ Laser Printer Maintenance/Repair Service

What you can expect...

A Grant Saint John technician will respond as contracted.* The technician will thoroughly inspect your laser printer, quickly diagnosis the issue, repair the printer by reconfiguring the menu, adjusting any necessary part(s) and installing any necessary replacement part(s).

If a maintenance issue should recur, please contact Grant Saint John's Service Desk immediately, explaining that this is a follow-up to a previous call.

The technician will perform a print test and review the service performed to ensure your total satisfaction.

How you benefit...

Improves your productivity by increasing your printer's uptime

Significantly reduces your maintenance/repair costs

You pay one low incident fee - no trip or hourly fee!

Grant Saint John is HP certified to perform warranty work on your HP printers

Risk-free, no hassle service!

Grant Saint John provides a 100% guarantee on all products and services

Monthly report tracks all service performed on your printer, assisting you with budgeting and decision-making

* For GSJ Next Day Maintenance Customers: Call your GSJ Account Executive and ask about our new "High Priority Call" option for faster service in emergency situations.

Rate your printer!

Product Ratings. The latest addition to Grant Saint John's website is the Product Ratings survey. Share your opinion online and help others with their buying decision by rating the performance of your printer(s).

Laser Printer Purchasing Service

If you are in the market for a new printer, Grant Saint John can help you select the printer that is just right for your organization. We specialize in HP and QMS products, but can provide you with virtually any type printer at a competitive cost. When you purchase a printer from Grant Saint John, we will deliver, set-up and label your machine so that it is immediately ready for use! Call us at 1-800-833-1255 for more information.

Information for our valued customers

A simpler way to log into reports

To make things a little easier for our clients who view online reports and create service calls online-

Now you only need to login on one page.
The popup box will no longer appear.
You will only need to remember your personal username and password to view your information.

The location of the pages to login to view your reports and to open service calls online has be changed due to changes on the gsj website.
If you have bookmarked these pages on your browser, please reset your bookmarks after using the links on the welcome page to navigate to the desired page.

Grant Saint John is continuing to help our clients.

HP Warranty Work

When you call in for maintenance and/or repair service for your Hewlett-Packard printers, please be sure to notify us if the printer needing service is still under warranty. Grant Saint John is certified to perform on-site warranty work on your new printers. This will save you both time and money!

Grant Saint John
845 Claycraft Road, Suite H
Gahanna, Ohio 43230

Phone: 614-575-9540
Service Fax: 614-575-9547
Sales Fax: 419-468-1742